Dashboard Overview

💬 Chat Agent

Online

Active Conversations: 47

Avg Response Time: 180ms

Success Rate: 94.2%

🎙️ Voice Agent

Online

Active Calls: 12

Queue Length: 3

Avg Call Duration: 4m 32s

📧 Email Agent

Processing

Emails Processed: 234

Pending Approval: 5

Auto-Send Rate: 87%

📱 Social Agent

Online

Platforms Monitored: 4

Mentions Today: 28

Response Rate: 92%

Quick Actions

Brand Voice Configuration

Preview Response:

"Thank you for contacting us! I'd be happy to help you find the right solution for your needs. What specific question can I answer for you today?"

AI Agent Management

💬 Chat Agent

Status: Online

Max Concurrent: 50

Response Timeout: 5s

🎙️ Voice Agent

Status: Online

Max Concurrent Calls: 10

Call Timeout: 300s

📧 Email Agent

Status: Processing

Auto-Send Threshold: 70%

Pending Approval: 5

📱 Social Agent

Status: Offline

Monitoring Frequency: 15min

Platforms: 4

Chat Widget Configuration

Live Preview

Hi! How can I help you today?

System Integrations

☁️

Salesforce

Not Connected

Customer Data & CRM

🎯

HubSpot

Not Connected

Marketing Automation

📅

Google Calendar

Connected

Appointment Scheduling

📧

Outlook

Not Connected

Email Management

📞

Twilio

Configuring

Voice & SMS

💳

Stripe

Not Connected

Payment Processing

Visual Workflow Builder

🎯 How to Build Workflows:

1. Drag nodes from palette  |  2. Drop on canvas  |  3. Click to configure

🎯 Trigger
❓ Condition
⚙️ Action
🗃️ CRM Update
📧 Send Email
📱 Notify Team

Drag workflow nodes here to build your automation

👆 Try dragging a "Trigger" node to get started

🚀 Quick Start Templates:

Voice Agent Configuration

Current: 1.0x

📞 Call Statistics

Today's Performance:

  • Total Calls: 67
  • AI Handled: 52 (78%)
  • Escalated: 15 (22%)
  • Avg Duration: 3m 24s

Performance Analytics

Response Time

Chart: 180ms avg

Satisfaction Score

Chart: 94.2%

Conversation Volume

Chart: 1,247 today

System Settings

General Settings

API Settings

Security Settings

Notification Settings

Data Retention